Thursday, October 31, 2019

Labor Laws and Unions Essay Example | Topics and Well Written Essays - 500 words - 1

Labor Laws and Unions - Essay Example The organization allowed different groups to join so that it could fight for their rights. However, the state law later started governing the number of employees who were allowed into this organization. This led to certain definition or categorizing of businesses that made some of them unfit to be members of the organization. Unfortunately, Gompers was only interested in the skilled laborers, and he considered many black people unskilled (Lorwin, 1972). Thus, the organization is mandated with the responsibility of organizing literal test, so that it could not base its membership on assumptions. Additionally, the situation was facilitated to curb the problem of a member not fitting the terms of the state legislation (Roberts, 1960). To evade any other problems, membership was open for all workers despite of their race or color. This reduced any intended government policy that might have affected the organization due to the bias that fuelled racism in country’s industrial sector (Aldrich, 2010). A labor union is a movement formed by workers with common interests of achieving common goals that include better working conditions (Marot, 2001). It is usually the responsibility of the union leadership to ensure that they adequately bargain on behalf of the employees, who are members of the union (Marot, 2001). Moreover, the union leaders are mandated with a collectively bargaining for labor contracts with the employers on behalf to employees. Additionally, negotiation engulfs wages, complaint procedure, work roles, hiring rules, promotion, and firing of workers, policies, benefits, and workplace safety. The negotiations and subsequent agreements by the leaders of the union are ever binding on the file and rank members as well as in cases that involve non-member workers. It is worth noting that a trade union may be made up of individual workers, paste workers, professionals,

Tuesday, October 29, 2019

Disscuss the relevance of the capital asset pricing model (CAPM) to a Essay - 1

Disscuss the relevance of the capital asset pricing model (CAPM) to a company seeking to evaluate its cost of capital - Essay Example The market risk or systematic risk is the unavoidable risk brought in by the economy wide perils (Brealy et al, 2005). The CAPM’s focus is on the method of measuring systematic risk and its effect on the required return and share prices. Though it was initially evolved for investment in equity, it is also used for evaluating company investments in capital projects now (Davis & Pain, 2002). Capital Asset Pricing Model (CAPM) attempts to bring out a linkage between risk and return for the assets (Gitman,2006). The CAPM is built on the premise that well diversified investors dominate the stock market and their paramount concern being the market risk. The assumption is plausible in a situation in which large institutions and small investors can diversify at a low cost (Brealy et al, 2007). The CAPM builds on the proposition that additional risk requires a higher return. This return has two components: (1) what may be earned on a risk-free asset, such as a U.S. Treasury bill, plus (2) a premium for bearing risk. Since unsystematic risk is reduced through diversification, a stock’s risk premium is the additional return required to bear the non-diversifiable, systematic risk associated with the stock (Mayo 2007). The key input for the CAPM is therefore the excess return of the market over the risk free rate, which is the market (equity) risk premium. The practice adopted commonly has been to apply the historical average return over a long period as a measure of what investors expect to earn. As a substitute for the market portfolio, a broad equity market index is applied. Ke is the cost of equity capital, Rf is the risk free rate of return usually measured by the rate of return on US treasury securities, Rm is the market return of a diversified portfolio and I is the Beta co-efficient of the firm’s portfolio. The beta coefficient shows the volatility of the stock relative to that of an average stock. If it is 0.5, it is half as

Sunday, October 27, 2019

Managing Room Division in Hospitality

Managing Room Division in Hospitality 1.0 Introduction: Room divisions is the heart of any hotel as it is the most revenue generating department in the hotel (Chon Sparrowe, 1995). Room division comprises of front office, housekeeping, Maintenance and security. This all department work in hand in hand for the smooth functioning of the organization. several components in room division contribute to having a profitable hotel. The main focus of the hotel is a revenue goal in which the majority revenue comes from selling of rooms. Especially the front desk agent, housekeeping are heros in the room division department as they can lead to better customer service and higher revenues for the hotel. 2.0 Room Division Supervisory Function: Room division is a combination of front office, housekeeping, Maintenance and the security. There-fore the room division supervisor should have the experience in all this department and should have the skill required for this job. He should be able to communicate with all these department to carry out the day to day activities. Albona (Jan 2008) stated that training of staff in the workplace is vital. As a supervisor, he need to take a proactive approach to training and developing the employees and not being reactive. Reactive means that we train the employees when there is an emergency or when we are forced to. Thinking it through making a good plan, a good place to start are based on the annual goals and objective for our organization and for our department and starting from that point you have a good plan and vision and you could see well if this is going to happen. Formulating a training plan that is proactive when looking at skill to develop also we want to look at both hard and soft skills. how they communicate with us and others, this are becoming more and more crucial especially as we develop or want to develop more teamwork because team work requires people to be able to work together to grow to solve problems together and the more that they interact more we allow them to make decisions. Marketplace is becoming competitive so we could be competing globally, nationally or locally but having a better develop work force a better trained workforce gives us that competitive advantage (Lenehan, 2000). Proper training should be provided to the staff to work efficiently and smoothly and they know about the work place safety and procedures. It is the duty of the room division supervisor to conduct training programs frequently as training is considered to be an ongoing process. He should develop guidelines and the standard procedures to carry out the plans. Controlling the cost is one of the major responsibility as this department has the largest staff employed. Employees should be crossed train in order to overcome any inadequacies. He should create plans to maximize the average daily rate and the percentage. Handling customer complaints is important because the quality and style of service is a major factor in providing an enjoyable, relaxing and satisfying experience for the guest. He must be up to date with the events taking place in the market, in market segments, and in the competition Maintenance, decoration and furnishing: As most of the rooms are sold 365 nights a year, they need regular attention and inspected by the supervisor. Freshing up and refurbishment is required on a regular basis. This may mean that rooms are decorated, painted and refurnished by a regular team of people or contractors. Maintenance team under the supervision of room division supervisor will make sure all the structural problems are dealt with swiftly and efficiently and that all the equipment and machinery are working well. 3.0 Cost control and the necessary resources for room division In response to Learning Outcome of cost control and the necessary resources for room division, the author has learnt number of cost control method used in the room division department new ideas developed and learned which lead to green practices and sustainability which can indirectly lead to cost control. The following practices are followed in the room division to cut down the cast which can add up to profit for the organization 3.1 Labor cost: Room division is the department where large numbers of staff are required. Labor cost can make huge impact on the overall profit of the organization (Rees, 1974). Managers need to manage the staff based on the forecast report. Managers are looking to improve the effectiveness of the management of the labor, the time management making sure that we had the right amount of people, the right shifts, making sure the minutes per room were being done. Labor management tool helps managers to schedule right amount of people for the required day thus saving labor cost by overstaffing. Cross training of employees is other way of cost control where same employee can be trained to get the desired skill in different section and can be used whenever needed 3.2 REUSE OF LINENS TOWELS Many properties have adopted a more environmentally friendly linen change policy to avoid the wastage practice washing on a daily basis. Although there is no common standard linen change policy in most cases bed linens can be replaced every two or three days and of course when soiled to ensure the program operates smoothly. The head housekeeper must keep control to indicate room list which bed require full linen change. A simple alternative to two day linen change program is the top to bottom method in which the bottom sheet covering the mattress is removed and replaced by the top sheet and then new bedsheet is used as a top sheet to finish making the bed Accommodation unit often change guest room towels every day and it consume large amount of water, energy and the detergents for washing towels and linen that have been used only once. Partly as a result of the growing environment awareness and concern shown by tourist and tour operators many accommodation units have implemented a towel reuse program which is explained to gust via a simple text card. This program invites guest to use their towel for more than one day, instead of having them replaced. By using this there simple techniques a large amount of money can be saved which is required for cleaning of this linens and towels. 3.3 Energy efficient appliances: Lighting in accommodation units can account up to 25 percent of their total electricity consumption. How- ever energy efficient lamps can be used to save energy and reduce cost (Adelaar Rath, 1997). This lamps consume 75 percent less energy and last eight to ten times longer than tungsten light bulbs as they are cost effective lighting options. Motion sensor light can be installed outdoors as it saves lots of energy that often remain unoccupied for a long period of time. It is not just light other electrical equipment can be controlled by timing devices to ensure they only run when necessary. Jacuzzi pumps can be controlled by electronic or windup timers to ensure they switch off after an appropriate time. The housekeeping staff should be trained to turn off the lights and appliances when not required. 4.0 Safety security measures practiced in room divisions including risk assessment external threats: When we talked about hotels problem first in mind come safety second security. Everyone wants to be secure but no want to face security. The management ensure safety in several areas by installing sign, training, cctv cameras and other installation. This is followed by health safety and non-toxic cleaning material. Various safety and security measured were learned by the author to make it a safe and protected place for the guests. Housekeeping and front office are the important and responsible position in any hotel or motel. It takes a lot of hard work to meet the schedules but that what the business is all about providing service to the guests. Hotels are required to ensure guest safety. However, must exercise reasonable care of guest and employee safety. Safety of guests and security of the hotel is the duty of every employee, supervisor and manager of the hotel. Hotel provides training on the safety of employee which provide them adequate training to ensure the safety of guests, fire safety and work environment. Employees are trained in such a way that they can respond to emergencies. The safety and security of employees should be the first priority, a proper orientation is required in housekeeping department as this is the place where employees are in contact with chemicals, electrical machines, mounting ladders and unhealthy positions can damage the health of the employees (Kappa et al, 1997). video recor der can be used to record activities at the reception, the car park and nearby surroundings. CCTV (Closed Circuit Television) are installed on a property at several points where management wants to monitor activity at each entrance. Internal alarms are the Server to determine criminal activity. It can Report an area within the hotel if the alarm is activated, protecting storage areas, hotel facilities (pool, spa and exercise area) and the hotel and nearby surrounding. Recodable locks can reduce the possibility that guests are victims in their rooms by someone who had rented the same room one night before, helping to reduce employee theft incident room (Rushmore Malone, 1998) External threats can be in the form of cash robber, theft, and terrorist attack. Robbery of Cash is not the time to try to protect cash resources. Protecting the staff at such time should be the first priority. At the time of robbery employee should observe the theft and his moves and should follow whatever they say. If the contact alarms are not installed, employee should contact the police or the local authority and report the same to the concern person on duty to take immediate actions. hotels attempt to generate an environment which is welcoming as well as secure against various manifestations of criminality (Gill et al 2002). Hotels are often the key targets of terrorist. Suspicious activities of visitor or the employees should be reported to the supervisor, security department or a designated staff member (Stafford et al 2002). The cleaning staff is trained to report doubtful items, drugs and excess liquidity that are found in the room. Today hotel uses different security techn ology and security system to protect the guests. It is the priority of the hotel and hotel employees to make the guest feel safe as they would feel in their homes. 5.0 Conclusion: Managing room division is an applied unit and the author was required to applied rooms division experience comprising of hours in both housekeeping and front office department. All hours were predominantly held at the Sydney campus with some in Leura campus experiences. The campus created exceptional applied environments at the front office and the housekeeping demo lab. This environment set the seam for what it is like to be in the industry. Room division is an effective part of operation of a hotel and resort. The applied training received from the enthusiastic trainer from both operational area prepared the author for the industry. I learned about the role of room division, work health and safety, guest satisfaction, emerging technologies and worked on the opera property management system. I experienced lecture, workshops and tutorials activities in the applied learning how to check in and check out. We learn about the sequence to cleaning a room and how laundry operates to effici ently make the daily demands. We were introduced to terminology used in the industry 6.0 References: Adelaar, M and Rath, A (1997) Energy efficiency and tourism: focus on the Caribbean A discussion  paper, Roundable on energy efficiency tourism sector, Kingston, Jamaica, December9-11, 1997,  http://www.irdc.ca/industry/jamaica_e7html, as accessed 2.10.2000 Albino, M., 5th Jan 2008, How important is staff training? Retrieval on 9th Sep 2008 at  http://monado2.blogspot.com/2008/01/how-important-isstaff-training.html Gill, M., Moon, C., Seaman, P. and Turbin, V. (2002). Security management and crime in hotels.  International Journal of Contemporary Hospitality Management, 14(2), 58 64 Jaswinder S (2014) International Journal of Management and Commerce Innovations. Vol. 2, Issue 2,  pp: (1-5), Month: October 2014 March 2015, Available at: www.researchpublish.com Lenehan, T. (2000). A study of management practices and competences within effective organizations in   the Irish tourism industry. The Service Industries Journal, 20(3), pp. 19-42 Rees, Albert. 1974. An overview of the labor-supply results. Journal of Human Resources 9: 97-100. Rushmore S., Malone C. (1998). Keys and hotel security. Cornell Hotel and Restaurant  Administration Quarterly, December, 9195 Rutherford, 2007, hotel management and operations, 4th edition, John Wiley and Sons, Inc., Hoboken,  New Jersey Chon, K.S. Sparrowe, R.T. (1995). Welcome to hospitality: An introduction. South-Western  Publishing Co. Stafford, G., Yu, L. and Armoo, A.K. (2002). Crisis management and recovery: How Washington D.C.   hotels responded to terrorism. Cornell Hotel and Restaurant Administration Quarterly, 43(27), 27- 40.

Friday, October 25, 2019

Hamlet †Spiritual or Non-spiritual? :: GCSE English Literature Coursework

Hamlet – Spiritual or Non-spiritual?      Ã‚  Ã‚   The spiritual dimension or side of the Shakespearean drama Hamlet is nearly quite as interesting as the non-spiritual aspect. This essay will explore the spirituality in its various dimensions.    R.A. Foakes in â€Å"The Play’s Courtly Setting† explains the spiritual setback Hamlet experienced following the ghost’s revelation and request for revenge:    Perhaps the most terrible feature of his recognition of corruption everywhere is his recognition of it in himself too; where others deceive he must deceive too, where others act he must put on an antic disposition, where the inmost desires and passions of others must be revealed, so must his own passions be roused. And where there is no legal punishment for his father’s death, he must stoop, driven by the universal wrong, and â€Å"being thus be-netted round with villainies†, to revenge. He must share the corruption of others in spite of his nobility, and recognize in himself the common features, "we are arrant knaves all." (53)    In his essay â€Å"Hamlet: His Own Falstaff,† Harold Goddard sees that Hamlet was made for â€Å"religion† and several other purposes:    He [Hamlet] was made, that is, for religion and philosophy, for love and art, for liberty to â€Å"grow unto himself† – five forces that are the elemental enemies of Force. And this man is called upon to kill. It is almost as if Jesus had been asked to play the role of Napoleon (as the temptation in the wilderness suggests that in some sense he was). If Jesus had been, ought he to have accepted it? The absurdity of the question prompts the recording of the strangest of all the strange facts in the history of Hamlet: the fact, namely, that nearly all readers, commentators, and critics are agreed in thinking that it was Hamlet’s duty to kill, that he ought indeed to have killed much sooner than he did. (12)    Goddard’s highlighting of the main question underlying the narrative of the play – a moral question involving justifiable killing – indicates the spiritual nature of   Hamlet. Not all critics appreciate the spirituality in Hamlet. A.C. Bradley’s Shakespearean Tragedy: Lectures on Hamlet, Othello, King Lear and Macbeth presents a different interpretation regarding the presence of spirituality within the play:    For although this or that dramatis persona may speak of gods or of God, of evil spirits or of Satan, of heaven and of hell, and although the poet may show us ghosts from another world, these ideas do not materially influence his representation of life, nor are they used to throw light on the mystery of its tragedy.

Thursday, October 24, 2019

Change of Audience †Letter to Peer

Three skills an Administrative Medical Assistant needs to possess are planning, strategy and effective communication. Planning is a criterion that is required in the job description of a medical assistant. Medical Assistants should be able to plan appointments for the specified times needed for the availability a patient needs. Medical assistants should also be able to plan well for ordering medical supplies, if a medical assistant does not have planning or organizational skills the company he or she is working for will be out supplies and cannot care for the patients or use the materials needed to complete everyday tasks.Strategy is a skill that medical assistants need to possess in everyday job experiences. Strategy is something that every person uses on a day to day basis. A good medical assistant should be able to strategize to achieve any goal he or she desires. Working in the medical field there are chaotic days that a person needs to be able to make quick and accurate decision s within an instant. Medical assistants need to be able to strategize each course of action he or she needs to decides and it needs to be accurate and effective because the company is in stake of each strategic decision.Communication is a skills that every person possess however to be a good medical assistant effective communication is important. Medical assistants use communication at the office answering phones, planning patient’s appointments, and greeting patients with professional hospitability. The medical assistant is the first person a patient see’s when entering the office everyday therefore a medical assistant needs to possess the abilities to understand, listen and control the behavior of other individuals and groups.Medical assistants should be understanding of patient’s complaints and should have the ability to be a good listener and give professional feedback to the patients. Patients sometimes need someone other than family members and friends to listen and understand their problems and situations and as a professional healthcare employee medical assistants need to possess these skills.

Wednesday, October 23, 2019

There are certain actions Essay

There are certain actions we take during our young person that we come to repent subsequently on in life. Normally. such errors are attributed to the follies of young person and can merely be looked back on in hindsight. For most people. they can look back at that peculiar event and merely shrug it off and chalk it off to see. I can non accept that I made that sort of error in my life because I feel that if I had made the right determination so. I would non be repenting the reverberations I am confronting now. I was a childlike 17 twelvemonth old when I decided to subscribe up for boot cantonment. I was thrilled at the thought of being able to function my state even though at the clip. I was non witting of what that really meant. 2 hebdomads after I arrived at boot cantonment. America was smitten terrorists. 9/11 was the biggest incubus everyone both in the civilian and military field had to cover with. While I was seeking to develop and concentrate on larning the art of war. a batch of things were traveling on with my household back place. I was besides being pressured to come place by my parents who feared that I would be sent off to Afghanistan. The last think they wanted was to lose a girl to the war and truth be told. I could experience their fright because I excessively was afraid of what the cards of destiny may hold been keeping for my hereafter. I began to hold turns of depression and my officers noticed a pronounced alteration in my personality. They knew that I was non fit to function. So at the age of 18. before I could see any existent action. I was discharged from the service due to a medically documented Personality Disorder. It was a instance of â€Å"Too immature. excessively soon† for me and I was so baffled sing what I truly wanted to be and make that I had to be placed by the military physician on Zoloft medicine in order to cover with my anxiousness and depression. After I left the service. I got over the depression and started to take a normal civilian life. The idea of what might hold been had I non left the service still continues to stalk me so at the age of 24. I want to travel back to what I had left and seek to see if I can still follow the route and see where it takes me. In fact. every bit early as 2 old ages before I got married. I had already contemplated traveling back to the service as a National Guard but put it off because I told myself that when I went and got myself that release. I was traveling to make it for all the right grounds and that I would non do the same error twice. So when I was certain that I had the bravery to travel acquire the release and see my determination through to the terminal. I called my hubby and relatives to a conclave. I explained to them that I wanted to seek stableness in my life. I associated this stableness with the chance to pick up where I left off. that is. functioning my state regardless of the danger to my individual. My clip for psyche searching is over. it is now clip for me to turn out that I have what it takes to last in this universe on my ain. My hubby did non necessitate much convincing because he was raised in a military household and to the full supports my attempts to hold a calling in a field that will do me happy. My parents are still worried about me and are non certain that I am over my personality upset but after I presented them with my civilian physicians certification that I was fit to function in the military ( see attached enfranchisement ) . they eventually backed down and gave me their approval. I am showing myself to you with the hopes that you will besides see beyond my vernal mistake of ways and allow me this 2nd opportunity to turn out that I can be of service to my state in the best manner possible. That is by leting me to return to active responsibility and service in the military under the National Guard.